ITSM and monitoring
Open and update tickets from alerts.
Digital Engineering & Automation
System Integration.
Integration of applications, platforms and tools so information flows without manual work.
The problem we solve.
Data copied by hand between systems, processes that depend on exporting and importing files, and errors nobody spots until month-end. Each system works, but not together.
What’s included.
- Map of systems and information flows
- Integration and error-handling design
- Connector development
- Monitoring of the integrations
- Documentation and handover
How we work.
Five phases, always in the same order. Select each one to see what happens in it. In full projects they map onto the stages of our method.
We understand the process, the systems involved, the constraints and how success will be measured.
We design the solution: components, interfaces, security, error handling and deployment.
We build the connectors with error handling, retries and logging.
We test the integration end to end with real data and error cases.
We measure actual usage, fix issues and document so your team can maintain it.
Technical capabilities.
- REST APIs and webhooks
- Message queues
- Data transformation
- Retries and idempotency
- Secrets management
- Integration observability
Use cases.
Directory and inventory
Keep users and assets in sync.
Business applications
Connect systems that are currently fed by hand.
Benefits for your organisation.
- Less manual work
- Consistent data across systems
- Errors detected immediately
- Faster processes
Deliverables.
- Deployed integrations
- Flow diagram
- Integration-failure alerts
- Documentation
Frequently asked questions.
What if a system has no API?
We find the most reliable alternative available and document it along with its limitations.
How are failures detected?
Each integration logs its own errors and flags anything that fails to process.
Do you work with our existing tools?
Yes, the integration builds on what you already have.
Other Digital Engineering & Automation services.
Shall we talk about System Integration?
Tell us about your situation. If this service is not what you need, we will tell you; if it is, we will propose a concrete first step.
Request this service