Splunk, observability, AI, engineering and training
Whether you run Splunk, another tool or nothing yet, the question is the same: do you find out before your customers do? We help you make the answer yes.
Your systems are talking all the time. Few organisations know how to listen: they collect terabytes of data every day, pay to index it and, when something fails, find out from a phone call. We change that: we connect logs, metrics and traces so you hear about it from a useful alert, not from an angry customer.
Every organisation starts from a different place. Choose yours and we'll show you where to begin.
You pay for the platform, but answers still take too long. We review what you have, remove what you don't need and turn it into real visibility: tuned searches, right-sized ingestion costs and ITSI to see services instead of servers.
Starting from scratch is an advantage: there's no debt to carry. We design your observability from day one with Splunk and OpenTelemetry, starting with what's critical and growing without rebuilding anything.
Lots of tools, no complete view. With OpenTelemetry, an open standard that doesn't tie you to any vendor, we instrument once and you decide where the data goes. We assess with you whether Splunk gives you more, and how to get there without losing visibility.
This is what an on-call team sees: thousands of lines, all looking the same. Sweep the magnifier over the log and find the three pieces of the incident. If finding the answer takes hours, the problem isn't the failure: it's visibility. And that can be fixed.
WARN pool=payments active=50/50
The payments service connection pool is full: 37 requests are waiting their turn.
db.pool.wait_time p99 = 4.8 s
Connection wait time spikes at 03:12, two minutes before the first complaint.
POST /api/pay › db.acquire 4812 ms
The request isn't waiting on the database: it's waiting for someone to hand it a connection.
Three signals with the same trace_id. Separately they look like noise; together they tell the whole story. Correlating them by hand costs hours of on-call time. With logs, metrics and traces instrumented and linked in Splunk, they show up together on the same panel.
Splunk Cloud for your logs, Observability Cloud for your applications, ITSI to see your services; plus the AI, automation and training that make them pay off. All connected, with someone on the other end when you need them.
Whether you are starting from scratch or already have it and are not getting the most out of it: we design, implement, migrate and operate Splunk Cloud Platform so that every indexed gigabyte has a purpose and every search ends in a decision.
View Splunk CloudWhen a service degrades, your users pay for every minute spent looking for where. We instrument applications and infrastructure with OpenTelemetry and bring them into Splunk Observability Cloud, with the context you need to move from a metric to its trace, and from the trace to its log.
View Splunk Observability CloudWe apply artificial intelligence where it improves a decision you already make today, with controlled data, measurable results and a record of what each system does that you can explain to management, auditors and regulators.
View Artificial IntelligenceWe build bespoke software, integrate systems and automate IT and security operations so your team can spend its time on what cannot be automated, with code that is documented, tested and delivered into your repository.
View Digital Engineering & AutomationA platform is only worth what your team can do with it. Hands-on training in Splunk, observability and OpenTelemetry, with exercises based on real cases and preparation for the official certifications.
You do not have to take our word for it: every badge links to its public verification on Credly. Architecture, administration and day-to-day use of the platform: Splunk Enterprise Certified Architect, Splunk Enterprise Certified Admin, Splunk Core Certified Power User and Splunk Core Certified User.
See all credentials
Four situations we run into again and again, whether you run Splunk or not. None of them gets fixed by buying more licence. All of them can be fixed.
The team has learned to mute the alerts channel. The day the important one fires, they'll mute that too.
How we tackle itWe check every alert against a business question, remove the ones that get ignored, and group the rest into ITSI episodes with an owner and a procedure.
Everything gets indexed just in case: DEBUG in production, health checks, duplicates. Ingestion cost keeps rising while the value doesn't.
How we tackle itWe filter and route at source, on the Heavy Forwarder or the Collector, so only what someone will actually query reaches Splunk.
When something goes down overnight, whoever is on call has to piece together what happened by hand. And if your customer finds out before you do, you're already late.
How we tackle itWe bring logs, metrics and traces together with the same context so the investigation starts in a single panel.
Each team looks at its own screen. When something fails, nobody sees the whole incident and the meeting starts with an argument over whose problem it is.
How we tackle itWe instrument with OpenTelemetry, an open standard, and bring the signals together in a single view. We assess with you whether Splunk gives you more than what you already have, and how to get there without losing visibility.
Every phase has a start, a duration and a tangible deliverable. Click a phase to see what happens in it.
See the full methodWe interview operations, security and the business, and take stock of what data exists, what it costs and who queries it.
We decide what to measure and what to leave out: indicators per service, security use cases and priority sources.
We deploy collectors, forwarders and filtering pipelines, and instrument the applications. All configuration is versioned in your repository.
We turn the signals into SLOs, alerts with an owner, and tested detections. Every alert arrives with its own procedure.
Training with your own data, documentation and supported on-call shifts. We're done when your team can operate without us.
Indicative durations for a mid-sized platform. We adjust them to your context during the listening phase.
You always talk to someone who knows your platform.
Architecture and roll-out are handled by the same team.
We tell you the why behind every change, without jargon.
We train your people so they don't depend on us.
Whether you run Splunk, another tool or nothing yet: eight questions, about three minutes and a report with your maturity level and the three actions that would have the most impact right now. No strings attached.
Start the assessment